Frequently Asked Questions

MCP (Model Context Protocol) servers are standardized interfaces that allow AI models like Claude to securely interact with your business tools, databases, and APIs. They act as a bridge between AI and your existing systems, enabling powerful automation while maintaining security and control. Think of them as universal translators that let AI speak directly to your business systems.

Model Context Protocol (MCP) is an open standard developed by Anthropic that defines how AI models communicate with external tools and data sources. It provides a secure, standardized way for AI to access and interact with your business systems, making AI integration practical and scalable. It's the foundation that makes AI actually useful for real business tasks.

MCP server development starts at $2,500 for basic implementations. Most business solutions range from $5,000 to $15,000 depending on complexity, integrations needed, and customization requirements. Enterprise solutions with multiple integrations typically range from $15,000 to $25,000. We offer free consultations to provide accurate quotes for your specific needs.

Implementation typically takes 2-4 weeks from consultation to deployment. Simple integrations can be completed in as little as one week, while complex enterprise solutions may take 6-8 weeks. The timeline depends on the number of integrations, complexity of your systems, and any custom requirements. We provide accurate timelines during your free consultation.

Getting started is easy: 1) Schedule a free consultation to discuss your needs, 2) We'll design a custom solution for your business, 3) Our team builds and tests your MCP server, 4) We deploy it and train your team, 5) You start seeing immediate productivity gains. The entire process is managed for you, and we handle all the technical details. Call (310) 502-4769 to begin.

Yes! MCP servers are designed to work with any existing software, database, or API. Whether you use modern cloud services or legacy on-premise systems, we can create MCP servers that integrate seamlessly. Common integrations include Salesforce, HubSpot, QuickBooks, Microsoft 365, Google Workspace, SAP, Oracle, custom databases, and proprietary applications. If your software has an API or database, we can connect it.

MCP servers are built with enterprise-grade security. They include authentication, encryption, access controls, audit logging, and rate limiting. You maintain complete control over what the AI can access and what actions it can perform. All data transmissions are encrypted, and we follow security best practices including SOC2, HIPAA, and GDPR compliance standards where applicable.

MCP servers are specifically designed for AI interaction, offering natural language understanding, dynamic tool discovery, and intelligent context management. Unlike regular APIs which require exact endpoints and parameters, MCP servers let AI understand and use your tools flexibly, adapting to different scenarios automatically. This means you can ask AI to "find customers who haven't ordered recently" instead of writing complex API calls.

No technical knowledge is required to use MCP servers once they're set up. You interact with them through natural language via Claude or other AI interfaces. Simply describe what you want in plain English, and the AI handles the technical details. We provide training and documentation so your entire team can leverage the AI capabilities without any coding knowledge.

We provide comprehensive post-implementation support including: initial team training (2-4 hours), complete documentation, 30-day warranty on all development, ongoing maintenance packages, quarterly optimization reviews, and priority support channels via phone and email. Most clients see ROI within the first month, and we're here to ensure your success.

Absolutely! MCP servers excel at customer service automation. They can handle support tickets, answer product questions, process returns, track orders, update customer records, send follow-up emails, and escalate complex issues to human agents. Our clients typically see 60-80% reduction in support ticket volume and 3x faster response times.

MCP is an open protocol that any AI model can implement. Currently, Claude has the best native support, but the protocol is designed to work with any AI system. This future-proofs your investment - you can switch AI providers without changing your MCP infrastructure. As more AI providers adopt MCP, your servers will work with them automatically.

MCP servers keep your data private and secure. They run in your environment or private cloud, data never leaves your control, all transmissions are encrypted end-to-end, and every access is logged and audited. We're GDPR compliant and can meet HIPAA, SOC2, PCI-DSS, and other compliance requirements. Your sensitive data stays within your security perimeter.

Every industry benefits, but we see exceptional results in: E-commerce (automated customer service and inventory management), Healthcare (documentation and compliance), Legal (research and document drafting), Marketing agencies (campaign automation and reporting), Finance (analysis and compliance), Real Estate (lead management and documentation), and Manufacturing (supply chain and quality control).

Yes! We offer proof-of-concept projects starting at $500 where we build a simple MCP server for one specific use case. This lets you experience the power of MCP with minimal investment. Most clients expand to full implementations after seeing the results. We also offer free consultations where we can demonstrate MCP capabilities using examples relevant to your business.

Very little preparation is needed. During our consultation, we'll ask about your current tools and workflows, identify integration points, and understand your goals. You don't need to prepare technical documentation or make any system changes. We handle the technical discovery and provide you with a clear implementation plan. Having API credentials for your existing tools speeds up the process, but isn't required initially.

MCP servers are designed to be easily maintainable and upgradeable. As your needs evolve, we can add new integrations, modify existing functions, or optimize performance. Updates are deployed seamlessly without disrupting your operations. We offer maintenance packages that include regular updates, performance monitoring, and feature additions based on your feedback.

Yes, MCP servers can be deployed in completely isolated environments for maximum security. They can run on-premise, in private clouds, or even in air-gapped networks. The AI model would need appropriate access, but your data and MCP servers can remain completely isolated from the internet if required by your security policies.

Most clients see ROI within 4-8 weeks through time savings and efficiency gains. Common results include: 70% reduction in manual data entry, 60% faster report generation, 80% reduction in support tickets, 50% improvement in response times, and 10+ hours saved per employee per week. A $10,000 MCP investment typically generates $50,000+ in value within the first year.

Absolutely! We specialize in migrating from fragmented AI tools to unified MCP architectures. We'll assess your current setup, design a migration plan that maintains continuity, implement MCP servers that replace or enhance existing tools, and ensure a smooth transition with zero downtime. Most migrations actually simplify your AI infrastructure while adding capabilities.